Balfour Beatty Communities Recognized Nationally for Portfolio-Wide Excellence in Resident Experience

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MALVERN, Pa.--(BUSINESS WIRE)--Mar 19, 2026--

Balfour Beatty Communities, a leading residential real estate investment and management firm, has been recognized with the 2025 National Company Award from SatisFacts, the industry’s leading provider of resident feedback surveys and performance benchmarking. The company’s 2025 honors also include a near total sweep of Property Awards across its Multifamily, Student, and Military Housing portfolios, underscoring a strong, repeatable system of service focused on delivering exceptional resident experiences.

“Exceptional living experiences are earned day in and day out through thousands of honest interactions with our residents,” said Linda Bradley, Chief Services Officer and Senior Vice President, Operations. “We use SatisFacts’ data-driven insights as a guide for continuous improvement that keeps us accountable, highlights our strengths, and shines a light on where we can deliver even more value. These recognitions are a testament to the unwavering commitment of our teams and the trust our residents place in us.”

SatisFacts surveys measure resident satisfaction at critical points throughout the living experience, evaluating factors such as the move‑in process, work order turnaround, responsiveness and professionalism of onsite teams, communication effectiveness, and overall service quality, all rated on a five‑point scale. The SatisFacts Index also enables Balfour Beatty Communities to benchmark its performance against the broader residential management industry and use resident insights to continually enhance service delivery.

This year, Balfour Beatty Communities earned a National Company Award across all three business portfolios, powered by strong resident satisfaction results. In the Military Housing portfolio, residents rated the company highly across key service categories, contributing to 54 individual Property Awards and an impressive average satisfaction score of 4.71 out of 5. Within the Multifamily and Student Housing portfolios, resident feedback similarly drove Property Awards for every community, supported by an average satisfaction score of 4.56 out of 5.

About Balfour Beatty Communities
Balfour Beatty Communities is an active owner and operator of residential real estate in the multifamily, student and military housing sectors across the United States. Since its inception in 1999, Balfour Beatty Communities has invested in nearly 100 properties representing more than $7.9 billion of gross asset value. Our broad in-house expertise includes decades of acquisition, development, finance, renovation, leasing and property/facility management experience. Leveraging this extensive expertise and a customer service-focused approach, Balfour Beatty Communities seeks to create value in its real estate projects while delivering exceptional living experiences. For more information, visit balfourbeattycommunities.com.

Balfour Beatty Communities is a subsidiary of Balfour Beatty Investments, Inc. and Balfour Beatty plc, a leading international infrastructure group.

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KEYWORD: UNITED STATES NORTH AMERICA PENNSYLVANIA

INDUSTRY KEYWORD: RESIDENTIAL BUILDING & REAL ESTATE COMMERCIAL BUILDING & REAL ESTATE CONSTRUCTION & PROPERTY

SOURCE: Balfour Beatty Communities

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PUB: 03/19/2026 09:00 AM/DISC: 03/19/2026 09:00 AM

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